Customer satisfaction survey 2016

Customer survey graphs

Dr Fox has undertaken an independent customer satisfaction survey for 2016, the results of which continue to confirm our commitment to providing the best service possible is recognised by our customers.

93% of people were either ‘extremely happy’ (80.7%) or ‘very happy’ (12.6%) with the Dr Fox service, and indicated they were ‘very likely’ or ‘extremely likely’ to use the service again.

The full survey results are available to view here.

We would again like to thank all our customers that took the time to respond to our survey this year.

Posted on in Health News

Danger of Fentanyl found in counterfeit and illicit drugs

fentanyl deaths warning posterThere is a growing problem in the United States and Canada which is likely to become more of an issue in the UK and Europe: Fentanyl overdose.

What is Fentanyl?

Fentanyl is a synthetic (manufactured) opioid and is the most potent opioid available for medical treatment. Used to relieve pain in cancer patients, it is 50-100 times stronger than morphine, and usually administered in the form of patches or lozenges. Fentanyl is also used in certain emergency situations when stopping a patients breathing, where medics need to take over the breathing for the patient. Read in full

Five benefits of an online doctor

online doctorRealising you have a health issue that needs medical attention and treatment can cause anxiety. Not only are you uncomfortable, you now have to think about making time to visit your GP and describing your symptoms in order to receive treatment for your problem.

Although in many instances nothing can replace the necessity of a face-to-face visit – an online doctor cannot inspect an injury or feel for soreness, for example – when it comes to determining your health history, responding to a description of symptoms, and prescribing medicine for common conditions, a virtual consultation can be just as effective. From eliminating the need to describe symptoms in person to access to a large amount of information about your condition, there are many benefits of online doctors and prescription services. Read in full

Avoiding counterfeit erectile dysfunction drugs

counterfeit erection drugs

If you have erectile dysfunction, desperation can drive you to consider almost any option. But it’s important to avoid the temptation of buying any drug that isn’t currently licenced and regulated for sale in the UK, particularly when buying online. Read in full

The social media that’s good for your health

health social networks

Which websites do you tend to hang out on? Chances are you often find yourself jumping from one social media site to the next – a recent report states that Britons spend an average of about 1 hour and 20 minutes on social media networks per day, which accounts for a significant percentage of the time we spend online as a whole.

Whether on your laptop, desktop, tablet or mobile phone, as you scroll through your feed you often see health-related posts. People post updates on their weight loss journey, their battle with an illness, or even ask their friends and followers questions about a health condition.

But the normal venues may not be the most relevant outlets for health-related conditions. You may want to migrate over to a health-focused social network to get specific answers to your questions and support from others experiencing the same health issues. Read in full

UK prices for morning after pill: is there an alternative?


morning after pill prices headlines

News articles over the weekend (7-8 May 2016) revealed that women in the UK are paying an astonishing five times more for the morning after pill than those in other European countries.

Experts have also expressed outrage at the hoops that must be jumped through to get the drug, calling on the government to make it available off the shelf, as well as reduce the price. Unlike in France, Scandinavia, and the United States, the pill is not available without a consultation; women are required to undergo a consultation and discuss their sex lives with a pharmacist or doctor in order to access the time-sensitive emergency contraception.

High costs and a difficult process to obtain the morning after pill have resulted in what Anne Furedi of the British Pregnancy Advisory Service calls a framework that is “insulting, expensive and does not meet women’s needs”, according to The Independent. Read in full

Antibiotic Guardianship

Antibiotic Guardian logo

Antibiotic resistance is one of our biggest threats

It is already happening and is just as great an issue as climate change and world hunger. To slow resistance we need to cut overuse and misuse of antibiotics. Read in full