FAQs

FAQs for specific treatment areas


General FAQs

Is it safe to buy medicine online?

It is increasingly common to use an online medical clinic to obtain medication. This is safe and legal provided you use regulated services. The NHS provides the following advice when buying medicines online:

If you choose to buy medicines online, ensure that:

  • any online pharmacy is registered with the General Pharmaceutical Council (GPhC)
  • any online doctor service is registered with the Care Quality Commission (CQC) and the General Medical Council (GMC)

Check the registrations of Dr Fox with these agencies.


Is the medication genuine?

We supply only branded medication from major UK drug companies for trade marked medication including Viagra (Pfizer), Cialis (Eli Lilly), Levitra (Bayer), Champix (Pfizer), Malarone (GlaxoSmithKline GSK) and Propecia (Merck MSD), and others.

Dr Fox also offers the choice to order lower cost UK licensed generic versions of some medicines e.g. sildenafil, also known as generic Viagra, and atovaquone/proguanil also known as generic Malarone. We do not substitute lower cost generic versions if branded versions are ordered.

Our medication is supplied from UK registered pharmacies, which can be contacted by phone. The medication is not fake. It is the same medication you would get if you walked into a UK high-street chemist with a prescription from your GP.


How long does it take for medication to arrive?

Medication is usually dispatched the day it is ordered or the next working day. It is usually delivered the day after dispatch or the day after that. There is no dispatch on Sat and Sun. Emails with mail tracking numbers are sent at the time orders are dispatched. For more detail see delivery page.