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Customer satisfaction survey 2016

Customer survey graphs

Dr Fox has undertaken an independent customer satisfaction survey for 2016, the results of which continue to confirm our commitment to providing the best service possible is recognised by our customers.

93% of people were either ‘extremely happy’ (81.6%) or ‘very happy’ (11.6%) with the Dr Fox service, and indicated they were ‘very likely’ or ‘extremely likely’ to use the service again.

The full survey results are available to view here.

We would again like to thank all our customers that took the time to respond to our survey this year.

Posted on in Health News

Danger of Fentanyl found in counterfeit and illicit drugs

fentanyl deaths warning posterThere is a growing problem in the United States and Canada which is likely to become more of an issue in the UK and Europe: Fentanyl overdose.

What is Fentanyl?

Fentanyl is a synthetic (manufactured) opioid and is the most potent opioid available for medical treatment. Used to relieve pain in cancer patients, it is 50-100 times stronger than morphine, and usually administered in the form of patches or lozenges. Fentanyl is also used in certain emergency situations when stopping a patients breathing, where medics need to take over the breathing for the patient. Read in full

Dr Fox discount promo codes?

Dr Fox discount coupon codewww.doctorfox.co.uk does not issue discount coupons or promotional codes, or work with discount voucher code websites.

We are aware of several voucher code websites purporting to offer Doctor Fox promo codes but these are all doing so fraudulently.

Dr Fox prices are the lowest available for the majority of items sold, usually 25%-50% lower cost.

Five benefits of an online doctor

online doctorRealising you have a health issue that needs medical attention and treatment can cause anxiety. Not only are you uncomfortable, you now have to think about making time to visit your GP and describing your symptoms in order to receive treatment for your problem.

Although in many instances nothing can replace the necessity of a face-to-face visit – an online doctor cannot inspect an injury or feel for soreness, for example – when it comes to determining your health history, responding to a description of symptoms, and prescribing medicine for common conditions, a virtual consultation can be just as effective. From eliminating the need to describe symptoms in person to access to a large amount of information about your condition, there are many benefits of online doctors and prescription services. Read in full

Website update

Dr Fox website
The Dr Fox website has been updated (30 June 2016) so it is easier to use and provides a consistent experience on all devices (PCs, phones, and tablets).

The layout has remained largely unchanged, with the same simple questionnaires, ordering and re-ordering process, messaging system, and all the other features our patients have come to expect over the years.

This has been the first major update since the website was launched in January 2010, and has taken the team over 12 months to complete!

We hope our users like the changes, and welcome any feedback or suggestions.

Please note the new website does not now support very old browsers (due to standards and security issues).