Price match guarantee

Price match guarantee badge

We guarantee that if you find any of our prescription medicines cheaper from another UK online clinic or pharmacy, we will refund you the difference.

Dr Fox regularly checks prices with competitors and reduces costs to patients wherever possible. In most cases Dr Fox is significantly lower cost. A 2023 price survey confirmed this.

Whether branded or generic, all medicine supplied is UK licensed and the same as you would receive at a high street chemist with a regular prescription from your GP.


  • Must be made within 14 days of order
  • Excludes introductory or special offers/discounts
  • Includes comparable postage (24hr tracked)
  • Apply by email:

‘No quibble’ refunds

If for any reason you are not satisfied with medicine supplied, or a delivery fails to turn up, Dr Fox will always refund or repost as required by the customer.

Please contact our customer service team for further details.