Delivery information
Confirming your order
A confirmation email will be sent to you at the time you place an order. You can see the details of the order in your 'My Account' area.
Another confirmation email will be sent when a doctor has assessed your medical information and issued a prescription.
Our partner pharmacy dispatch medication on the same or following working day.
Deliveries
You should expect to receive your medication 2-4 working days after making an order. International deliveries usually take between 10-14 days.
Medicines are delivered either by Royal Mail, or for some higher priced items, by courier. A signature is required on receipt of delivery. Most items are dispatched on the day of the order or the next working day.
The standard UK delivery charge for most items is £2.90 per order, which covers the cost of Royal Mail postage. Deliveries outside the UK are charged at £4.90 per order.
We regret we are unable to deliver to Australia.
Confidential and discreet
There is no marking on the outside of the packaging to indicate its contents.
Non-prescription items
Non prescription items are dispatched as described above except that a doctor does not issue a prescription. For small lower cost non-prescription items a non-signature delivery service may be used.
Declined orders
If for any reason the doctor requires additional information prior to issuing a prescription you will be sent an email asking you to log in and go to messages in your 'My Account' where the information needed and your reply will be posted. It is unusual for the doctor to request additional information as the initial consultations questionnaires are structured to provide all the necessary information required for issuing prescriptions.
If for any reason an order is declined you will be informed of the reasons and refunded in full to the same payment card within a few days.
Prescription included
All prices listed include the prescription cost.
Fully regulated in UK
We provide online consultations with UK GMC registered doctors. Genuine medication is issued by our NHS partner pharmacy. All deliveries are in discreet, confidential packaging and sent by recorded post.
We are fully regulated in the UK by the Care Quality Commission.
Worldwide Delivery
Recorded delivery (requires signature)
UK delivery: £2.90
Overseas delivery: £4.90
Delivery information
In the Press
Buying drugs via the internet is risky, but not for people using this GP's web clinic.
Read what GP news wrote about Dr Fox online pharmacy prescriptions.
E-Newsletter
Data Security
All sensitive data is secured using the highest level of encryption.
Data protection & security
Payment Security
Payments on this website are processed securely by Secure Trading.
ISIS Accredited
