Pharmacy Online Doctor Service
Add online consultations to your pharmacy website
Dr Fox provides a simple mechanism for community pharmacies to add an online doctor service to their existing pharmacy website.
Prescriptions issued online are dispensed by your pharmacy. Implementation and accounting is straightforward - there are no set-up costs or contracts.
UK GMC registered doctors review the consultations and issue the private prescriptions. Pharmacies have a secure (encrypted) log-in area to view and print pending prescriptions for dispensing and despatch worldwide.
Dr Fox is fully regulated in the UK by the Care Quality Commission and complies with EU and UK legislation.
You can offer your website visitors the fully regulated medical services of Dr Fox under your brand and keep customers on your existing website, generating additional income and loyalty.
See our demonstration page - this shows a typical pharmacy webpage with links to Dr Fox consultations. Just click the links on the central panel of the demo site (OnlineChemist is a demonstration website only - for live examples please contact us).
Creating your free account
Registering for the service takes minutes. We require some brief details to create your account and generate your unique 4-digit referral code.
Telephone 0117 205 0198 or email to create your account.
Your pharmacy must be registered with the GPhC.
Integrating onto your website
Implementation is a simple process for your website designer/developer. Add 2 lines of code into the <head> section of any HTML pages containing links to the consultations.
You can place links to consultations wherever you wish on your own HTML pages. These links are direct to any consultation provided by Dr Fox - the links contain some additional tags to trigger a stylish popover effect on your page (see link to demonstration page below).
All link codes and full instructions are provided when your account is created. You can literally be up and running within 30 minutes of your account creation. Full support is provided and, if required, we can integrate onto your website for you, if given access.
Customer process (demo)
- Customers click on one of the links to trigger a popover screen that floats over your own web page
- Within this screen they can find the medical information they require and complete a medical questionnaire (a series of yes/no answers)
- On successful completion the customer chooses the medication available and registers their details
- Payment is taken online by Dr Fox within this floating window
- When the window is closed the customer is returned to your own originating page
- The top banner of the page is customised with your own logo and branding
- Your pharmacy details replace our default suppliers on relevant pages and emails
- Registered customer's are tied to your pharmacy for the lifetime of the account
- Contact details made available to the pharmacy (for email marketing)
See our demonstration page - this shows a typical pharmacy webpage with links to Dr Fox consultations (OnlineChemist is a demonstration website only - for live examples please contact us).
Online Prescriptions
Once a medical questionnaire is completed and paid for by the customer, it will be reviewed by Dr Fox doctors and if suitable a prescription will be issued online. Doctor Fox is owned and operated by Index Medical Ltd which is registered with, and regulated by, the Care Quality Commission to provide prescriptions online. Full documentation can be provided to the pharmacy governing the legal and regulatory status of issuing prescriptions online.
Dispensing
Pharmacies are given their own secure and encrypted login area to view and print pending prescriptions, and can also be notified by email each time a new prescription is pending.
To dispensing the order the Pharmacist simply enters the parcel tracking number, which triggers a notification to the customer that their order has been dispensed.
Despatch
Medications must be despatched by Royal Mail recorded delivery within the UK and Royal Mail Airsure for overseas orders. Dr Fox also offers overseas customers an Express delivery option via DHL (or similar service), which pharmacies must also provide.
Charges to Dr Fox
Pharmacies charge Dr Fox C+D price +10% for branded medication, and trade price +10% for generic medication (subject to a minimum £3).
Delivery charges are £2.30 for UK orders.
Price parity must be maintained - costs are billed monthly.
Accounting
Dr Fox has a proven and easy-to-use area for pharmacies to manage their online prescriptions which includes a monthly accounting and cost submission process.
The charge to Dr Fox for the cost of the medications and delivery can be entered for each prescription as they are dispensed, or at a later date. Previous costs for same items are 'remembered' so as to reduce admin in this area. Submitted costs are reviewed and the total paid direct to your bank account within 10 days of receipt.
Recommendations
You can place the links to consultations anywhere on your website. We recommend creating separate sections or pages for the service as a whole with explanatory text to inform your customers about the service. Separate pages for conditions or treatments available, with links direct to the relevant consultations are also recommended. Creating your own text will better inform users and may also bring additional traffic from search engines (the more unique text and pages the better!).
We also recommend pharmacies utilise their existing contacts by sending a marketing email to their customer database to announce their new service. Dr Fox can provide coded email templates if required.
Require further information?
Telephone 0117 205 0198 or email requesting further information or to create your free account.
A regular affiliate scheme is also available to general website publishers.
Online prescription
Medicine prices and prescription fee details. Compare costs with other UK online clinic prices.
Compare PricesFully regulated in UK
We provide online consultations with UK GMC registered doctors which may result in a private prescription online. Genuine medication is dispensed by an NHS online pharmacy.
We are fully regulated in the UK by the Care Quality Commission.
Delivery to EU
Recorded delivery (requires signature)
Discreet packaging
UK delivery: £2.90
Overseas delivery: £5.90 (Express Int'l £32.00)
Delivery information
User Reviews
Ratings by independent review service Trustpilot.
Read user reviews
In the Press
Buying drugs via the internet is risky, but not for people using this GP's web clinic.
Read what GP news wrote about Dr Fox online pharmacy prescriptions.
Data Security
All sensitive data is secured using the highest level of encryption.
Data protection & security
Payments on this website are processed securely by Secure Trading.
ISIS Accredited
