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Wufoo

Did you feel at ease with the online consultation?

 
Choices (Score) Percentage Count
  Total 98
  Avg Score 1.1
No (5)
0.00%
0
Not really (4)
1.02%
1
Neutral (3)
0.00%
0
Mainly yes (2)
4.08%
4
Yes (1)
86.73%
85
Not applicable
8.16%
8

Was the information on the website easy to understand?

 
Choices (Score) Percentage Count
  Total 98
  Avg Score 1.1
No (5)
0.00%
0
Not really (4)
0.00%
0
Neutral (3)
0.00%
0
Mainly yes (2)
6.12%
6
Yes (1)
93.88%
92

Did an online consultation suit your needs?

 
Choices (Score) Percentage Count
  Total 98
  Avg Score 1.1
No (5)
0.00%
0
Not really (4)
1.02%
1
Neutral (3)
0.00%
0
Mainly yes (2)
5.10%
5
Yes (1)
82.65%
81
Not applicable
11.22%
11

Were you able to find out what you wanted?

 
Choices (Score) Percentage Count
  Total 98
  Avg Score 1.1
No (5)
1.02%
1
Not really (4)
0.00%
0
Neutral (3)
0.00%
0
Mainly yes (2)
4.08%
4
Yes (1)
94.90%
93

Were you happy with the medical checks carried out?

 
Choices (Score) Percentage Count
  Total 98
  Avg Score 1.1
No (5)
0.00%
0
Not really (4)
1.02%
1
Neutral (3)
0.00%
0
Mainly yes (2)
3.06%
3
Yes (1)
94.90%
93
Not applicable
1.02%
1

Did you feel you were treated with dignity and respect?

 
Choices (Score) Percentage Count
  Total 98
  Avg Score 1.0
No (5)
0.00%
0
Not really (4)
0.00%
0
Neutral (3)
0.00%
0
Mainly yes (2)
2.04%
2
Yes (1)
93.88%
92
Not applicable
4.08%
4

Did you feel you were involved in your treatment?

 
Choices (Score) Percentage Count
  Total 98
  Avg Score 1.1
No (5)
0.00%
0
Not really (4)
0.00%
0
Neutral (3)
0.00%
0
Mainly yes (2)
9.18%
9
Yes (1)
85.71%
84
Not applicable
5.10%
5

Did you feel confident you were provided with safe care?

 
Choices (Score) Percentage Count
  Total 98
  Avg Score 1.1
No (5)
0.00%
0
Not really (4)
0.00%
0
Neutral (3)
0.00%
0
Mainly yes (2)
5.10%
5
Yes (1)
92.86%
91
Not applicable
2.04%
2

Did you feel you got the right advice and treatment?

 
Choices (Score) Percentage Count
  Total 98
  Avg Score 1.1
No (5)
1.02%
1
Not really (4)
0.00%
0
Neutral (3)
0.00%
0
Mainly yes (2)
3.06%
3
Yes (1)
91.84%
90
Not applicable
4.08%
4

Could you ask questions, if you wanted by using emails or messages in your account?

 
Choices (Score) Percentage Count
  Total 98
  Avg Score 1.2
No (5)
1.02%
1
Not really (4)
1.02%
1
Neutral (3)
1.02%
1
Mainly yes (2)
8.16%
8
Yes (1)
78.57%
77
Not applicable
10.20%
10

Did the service understand your needs?

 
Choices (Score) Percentage Count
  Total 98
  Avg Score 1.1
No (5)
1.02%
1
Not really (4)
0.00%
0
Neutral (3)
1.02%
1
Mainly yes (2)
4.08%
4
Yes (1)
90.82%
89
Not applicable
3.06%
3

Did you feel any risks of treatment were explained?

 
Choices (Score) Percentage Count
  Total 98
  Avg Score 1.1
No (5)
0.00%
0
Not really (4)
1.02%
1
Neutral (3)
2.04%
2
Mainly yes (2)
6.12%
6
Yes (1)
85.71%
84
Not applicable
5.10%
5

Were you informed about the progress of your care?

 
Choices (Score) Percentage Count
  Total 98
  Avg Score 1.4
No (5)
2.04%
2
Not really (4)
1.02%
1
Neutral (3)
5.10%
5
Mainly yes (2)
8.16%
8
Yes (1)
68.37%
67
Not applicable
15.31%
15

Overall were your needs as a patient met?

 
Choices (Score) Percentage Count
  Total 98
  Avg Score 1.1
No (5)
1.02%
1
Not really (4)
0.00%
0
Neutral (3)
1.02%
1
Mainly yes (2)
3.06%
3
Yes (1)
94.90%
93

Would you recommend the service to your friends and family?

 
Choices (Score) Percentage Count
  Total 98
  Avg Score 1.1
No (5)
1.02%
1
Not really (4)
1.02%
1
Neutral (3)
1.02%
1
Mainly yes (2)
2.04%
2
Yes (1)
93.88%
92
Not applicable
1.02%
1

Overall, how would you rate the service?

 
Ratings Percentage Count
  Total 98
5
91.84%
90
4
4.08%
4
1
3.06%
3
3
1.02%
1
Entries

Dr Fox Patient Satisfaction Survey 2023

May 4, 2024 · 2:38 PM